Shipping policy
At Auto Engina, we take great care in preparing every order before it leaves our facility.
Once your order is placed, each product goes through a thorough quality check to make sure it is in perfect condition. After the final inspection, your order is carefully packed and handed over to one of our trusted delivery partners.
Our delivery partners aim to deliver your order as quickly as possible. If they’re unable to reach you at the provided address or at a suitable time, they will contact you directly to arrange a convenient delivery.
1. Order Dispatch & Tracking
As soon as your order is dispatched, you’ll receive:
- A dispatch confirmation email
- An SMS with your tracking number
- Details of the courier handling your shipment
You can also track your order anytime by visiting the “Orders” section on our website.
Please note that in some cases, tracking links may take up to 12 hours to become active. If this happens, we request you to check again after a short while.
2. Dispatch Timelines
- Most orders are dispatched within 2–3 business days
(excluding Sundays and public holidays) - During Sale events or high-volume periods, dispatch times may be slightly longer due to increased order volumes. Rest assured, we always work to get your order out as quickly as possible.
3. For International Purchase Policies- Click Here
If you have any questions about your shipment or need assistance, feel free to reach out to our support team.
support@autoengina.com
We’re always happy to help and we appreciate your patience and trust in Auto Engina.